Follow usage
As an administrator, you see what the firm consumes, who uses Moby and how much time it saves. Each member sees their own usage in the add-in.
Where
Sign in to app.mobyanalytics.com, click the gear icon, Settings, then the Usage tab. Only administrators see it.
The top of the page shows the usage of the firm for the period: a percentage of the budget and the amount.
| Control | What it does |
|---|---|
| The period | One of the last twelve billing periods, or Custom period for your own dates. With a custom period, the page shows the amount spent instead of a percentage |
| The member | The whole firm, or one person |
| Download | The figures on screen, as an Excel file |
The three views
| View | What it shows |
|---|---|
| Overview | Time saved, Cost, Return on investment and Active members. A chart by day, week or month. Where the time is saved, by workflow and by member |
| By user | One row per member: plan, documents, pages, tabular files, usage. See detail opens the runs of that person |
| By job | One row per run: client, project, user, date, cost, time saved, the workflow and its volume |
Time saved and return on investment
Moby estimates the time each run saves, with one rule per workflow. The link How is time saved estimated? on the page gives these rules.
Return on investment compares that time with the cost. It uses the Internal hourly rate of your firm, which you set on the page.
A run that a member flagged as not working, from its card in the add-in, shows Issue reported and counts for no time saved.
How the runs are named
| On the usage page | In the add-in |
|---|---|
| Information extraction | Extract targeted data, extraction |
| Match + Extract | Extract targeted data, matching |
| Table OCR | OCR table |
| Split PDF, Merge PDF | Organize PDFs |
| Compare PDF | Compare versions |
| Statement Check | Review financial statements |
| FEC analysis | Analytical review (GL) |
| Due diligence pack | Due diligence pack |
| Chat | The chat agent |
What each member sees
In the add-in, the account menu shows Monthly usage or Annual usage, depending on how the firm is billed, with the share of the budget already used. Hovering it gives the amounts.
| Billing | What the percentage covers |
|---|---|
| Monthly | The budget of the month. It starts again each month |
| Annual | The budget of the twelve months. The percentage keeps climbing until the renewal |
When a budget is used up
The budget of a member is the price of their licence for the billing period, plus the credits you added.
| What the member sees | What you can do |
|---|---|
| A run refused with "Your license usage limit has been reached. The job was not launched." | Add credits to that member |
| In the chat, "Monthly quota exceeded. Upgrade your plan to continue." | The same |
Under an Enterprise contract, the firm has a pool of credits and a monthly quota per member instead. The Users & licenses tab shows them, with a link to ask us for more.
The support requests
The Support tab lists the requests your team sent from the add-in: the reference, who sent it, its type, who handles it and its status. See Name a support contact.